Why do I need to activate my credit card?
Why do I need to activate my credit card?
Activation is a security measure that helps prevent fraudulent charges if someone intercepts your card in the mail.
What are the ways to activate my Citi card?
What are the ways to activate my Citi card?
You can typically activate online, by phone, or in the Citi Mobile App.
How soon can I use my card after activating?
How soon can I use my card after activating?
Usually right away. There typically isn’t a delay between activation and when you can use the card.
What happens if I don't activate my card?
What happens if I don't activate my card?
Your account stays open, but you generally can’t make purchases. You’re still responsible for applicable fees, such as an annual fee. If the account stays unused for a long time, it may be closed.
What information do I need?
What information do I need?
Your card details and personal information such as the last 4 digits of your SSN or your date of birth. See Activation Quickstart.
How can I tell if my card is already active?
How can I tell if my card is already active?
Try activating it again or contact customer service. See After Activation.
Is this website run by Citi?
Is this website run by Citi?
No. This is an independent guide. Always activate through official Citi channels such as Citi.com/activate.